We answer at 3am
Open 24 hours, seven days a week, public holidays included
We come to you
The van carries the workshop, so nothing gets towed anywhere
4.9 Star Reviews
Verified Google reviews from around PE
You hear the price first
We quote before we drive out, and that number does not change
House Lockout Assistance
A house lockout can happen in a few seconds
The door closes while your keys are on the kitchen table. A child turns the lock from inside. Your key goes missing while you are out. A worn lock stops turning when you get home. These problems can leave you standing outside with work, dinner, pets, or children waiting on the other side of the door.
GetKeys Auto provides mobile house lockout help across Port Elizabeth and Gqeberha. We come to houses, flats, townhouses, complexes, rental homes, and holiday units. You can call at any hour and speak to a local team member about the door, the type of lock, and your location.
We ask a few simple questions before we leave. A photo of the lock can help us see what tools may be needed. Your location pin helps us find the correct gate or entrance. If you live in a complex, please add the complex name and unit number.
You will hear the price before the callout begins. This gives you a clear choice and helps you avoid a surprise when the work is done.
What to do while you wait
Start by checking every safe entrance. A back door or approved spare key may solve the problem. Please do not climb over a high gate or enter through a small window. A fall or broken pane can cause far more harm than the lockout.
Send us your suburb and location pin, a photo of the door and lock, a short note about what happened to the key, and the complex name or unit number if they apply. These details help us understand the job before we leave. They can also save time when the home has a security gate and a second locked door.
If a young child, an older person, or a pet is in danger inside, call the correct emergency service first. Tell us about the danger as well so we understand the situation.
How our house lockout callout works
1. You tell us what happened
Call or WhatsApp 084 513 4914. Give us your suburb, the type of property, and the door that will not open. Send a photo if you can.
2. We check the job and give you a price
We use the details you send to work out what the callout may need. We explain the price before we travel to the property. If the lock has hidden damage that only becomes clear during the job, we speak to you before doing extra work.
3. We travel to your property
GetKeys Auto is a mobile locksmith based in Port Elizabeth. We cover suburbs across Gqeberha, including Summerstrand, Walmer, Newton Park, Lorraine, Humewood, Mill Park, Richmond Hill, Mount Croix, Bluewater Bay, and nearby areas.
4. We check your right to enter
Please keep your identity document, lease, rates account, or another form of proof ready. If your proof is locked inside, tell us before we arrive. A landlord, body corporate, security team, or neighbour may be able to help confirm that you live there.
5. We inspect and open the door
We look at the lock, the door, and the frame before we start. The aim is to use a suitable entry method for that lock. Some damaged locks or high security locks may need a part replaced. We explain this before the work goes further.
6. We test the door with you
Once the door opens, we check that it closes and locks as it should. If the key was lost or stolen, you can ask about changing or rekeying the lock so the old key no longer opens your home.
We're out this way most weeks — so you'll find us near:
What does a house lockout cost in Port Elizabeth?
The price depends on the time, your location, the type of lock, and the work needed to open the door. A simple door lock may take less work than a damaged security lock behind a gate. Parts will also affect the price if the lock needs to be replaced.
Send us a photo of the lock and your location pin for a useful quote. We tell you the callout price before we leave. We also ask before doing any extra work that changes the amount.
Your home insurance or bank account may include emergency locksmith help. You can ask the provider whether your cover applies before booking. If the matter is urgent, keep the receipt and ask the provider how to submit it.
GetKeys Auto Locksmith
51 Seaview Rd, Farms Port Elizabeth,
Gqeberha, 6390
084 513 4914
Open 24 hours, 7 days a week
FAQS
How quickly can you get to a house lockout in Gqeberha?
Arrival time depends on your location and current call-outs. Tell us where you are and what type of door is locked, and we will give you a realistic ETA before dispatching the nearest available locksmith.
Can you open my door without damaging the lock?
Most house lockouts can be opened without damaging the door or lock. We inspect the hardware first and use the least invasive method that is suitable. Drilling is only considered when the lock is damaged or cannot be opened safely another way.
What proof do you need before opening a home?
For your safety, we need to be satisfied that you live at the property or have permission to enter it. A photo ID, proof of address, a rental document or confirmation from the owner can usually establish this.
Can you help if my key is locked inside or completely lost?
Yes. We can open the door when the key is inside, missing, broken or no longer working. If the key is lost or may have been stolen, we can also rekey or replace the lock so the old key no longer opens your home.
Are house lockout services available at night and on weekends?
Yes. GetKeys operates 24 hours a day, seven days a week for urgent lockouts in Gqeberha. Call us with your location and the type of door or lock, and we will confirm availability and an estimated arrival time.
How much does a house lockout call-out cost?
The price depends on the lock, the time of the call and the work needed to regain entry. We explain the likely cost before starting, and we only recommend replacing parts when the existing lock cannot be opened or repaired safely.